
Last Updated: April 2026
Lashay’s Promise Doula Service (“we,” “our,” or “us”) is committed to protecting your privacy and handling your personal and health-related information with care, confidentiality, and respect. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.
1. Information We Collect
We may collect the following types of information:
Personal Information
-
Name
-
Email address
-
Phone number
-
Mailing address
Health-Related Information
-
Pregnancy and birth preferences
-
Medical or wellness information voluntarily shared
-
Birth plans and related details
Note: While we take privacy seriously, Lashay’s Promise Doula Service is not a covered entity under the Health Insurance Portability and Accountability Act (HIPAA). However, we strive to handle all health-related information in accordance with HIPAA privacy principles.
Non-Personal Information
-
Browser type
-
IP address
-
Pages visited on our website
-
Date and time of access
2. How We Use Your Information
We use your information to:
-
Provide doula services and personalized support
-
Communicate with you regarding your care and services
-
Schedule consultations, appointments, and follow-ups
-
Improve our services and client experience
-
Send updates or relevant information (only if you opt in)
3. Confidentiality of Health Information
We understand that any health-related information you share is deeply personal. We are committed to maintaining strict confidentiality and will:
-
Only use your health information to provide services to you
-
Limit access to your information to only those who need it to provide services
-
Not disclose your information without your consent, except as required by law
-
Store information securely to prevent unauthorized access
4. Sharing Your Information
We do not sell or rent your personal or health-related information. We may share your information only:
-
With your explicit consent (e.g., sharing with healthcare providers you approve)
-
With trusted service providers who assist in business operations (e.g., scheduling platforms)
-
When required by law or to protect rights and safety
5. Data Security
We take reasonable administrative, technical, and physical safeguards to protect your personal and health information. While no system is completely secure, we actively work to protect your data from unauthorized access, use, or disclosure.
6. Cookies and Tracking Technologies
Our website may use cookies to enhance your browsing experience and understand site usage. You may disable cookies in your browser settings if preferred.
7. Your Rights
You have the right to:
-
Access the personal information we have about you
-
Request corrections or updates
-
Request deletion of your information (where applicable)
-
Withdraw consent for communication at any time
To make a request, please contact us using the information below.
8. Third-Party Links
Our website may contain links to external websites. We are not responsible for their privacy practices and encourage you to review their policies.
9. Children’s Privacy
Our services are not directed to children under 13, and we do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this Privacy Policy as needed. Any updates will be posted on this page with the revised date.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us:
Lashay’s Promise Doula Service
connect@lashayspromise.org
773-236-0589
